Terms of Purchase

By placing an order through Jeevsach.com (operated by Jeevsach Pharma), you agree to be bound by the following Terms of Purchase. These terms apply to all products, including over-the-counter (OTC) skincare, supplements, and prescription medications listed on our platform.

1. General Purchasing Conditions

All orders placed through the website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

2. Prescription Medication Policy

Certain products listed on our catalog, such as Klindap Zn Gel and other internal medicines, are classified as Schedule H or prescription drugs under Indian law.

• Valid Prescription Required: Orders for prescription medications will only be processed upon the submission and verification of a valid prescription from a Registered Medical Practitioner.
• Verification: Our team reserves the right to verify the prescription details before fulfilling the order. Failure to provide a valid prescription will result in order cancellation.

3. Pricing and Payments

• MRP: All prices listed on the website are Maximum Retail Prices (MRP) inclusive of all applicable taxes unless stated otherwise.
• Price Changes: Prices and availability of products are subject to change without prior notice. The price charged for a product will be the price in effect at the time the order is placed.

4. Shipping and Delivery

We aim to dispatch all orders promptly. Estimated delivery times are provided as a guideline only. Jeevsach Pharma is not liable for any delays in delivery outside of our reasonable control.

5. Returns, Refunds, and Cancellations

Due to the nature of pharmaceutical and dermatological products, returns and exchanges are strictly governed by hygiene and safety standards.

• Damaged/Incorrect Items: If you receive a damaged, tampered, or incorrect product, you must notify our support team within 48 hours of delivery with photographic evidence.
• Non-Returnable Items: Opened or used products, and prescription medications, cannot be returned or refunded once successfully delivered in good condition.

6. Medical Disclaimer

The purchase of any product from Jeevsach.com does not constitute medical advice. You must consult your physician or dermatologist before starting any new medication or skincare regimen.